FREVENDDiscuss your task

AI customer service chatbot

A chatbot that only repeats the FAQ does not help much. We build one that knows your documents, looks up an order and hands over to a colleague when needed. In four languages.

Discuss your task

You email us the task, we suggest two time slots. 30 minutes, free. hello@frevend.com

AI customer service chatbot
Example
In

Customer: "Where is my order 10482?"

Out
  1. Customer verified by email address
  2. Status from Shopify: shipped yesterday, tracking link included
  3. Reply in English, the customer's language
  4. Customer asks for a refund → handed to a colleague

Works with

  • Shopify
  • WooCommerce
  • Odoo eCommerce
  • Teamleader

Where a person decides

  • Refunds, complaints and exceptions go to a person.
  • The chatbot says clearly that it is an AI assistant.

How a pilot works

  1. 1

    Call

    30 minutes, free. You show us one task that takes time.

    → A task worth automating

  2. 2

    Workshop

    With your team we pick the task where AI pays off first. You get a plan and a fixed price.

    → Plan and fixed price

  3. 3

    Pilot

    A few weeks on your own documents, with a version your colleagues actually use. We time the task before and after.

    → Numbers to decide on

  4. 4

    Rollout

    Connections, security and training. Code, prompts and data stay yours. You can stop after the pilot.

    → In daily use

Questions

Can it connect to our webshop?

Yes: Shopify, WooCommerce, Odoo eCommerce or your own system, with limited permissions.

What if it doesn't know the answer?

It says so and hands over the conversation with a summary.

Other areas